![]() NO DIAL TONEĪfter making a test call, did you NOT hear a dial tone? If not, try the troubleshooting ideas below to help resolve this. Now that your headset is set up, does everything work correctly and sound great? If not, refer to the suggestions below to help troubleshoot. If you don't have any further calls to make, make sure the telephone handset is hung up and then return your headset earpiece to the headset charging cradle, or keep it on until your next call. If you have additional calls to make, return to "step 2" and continue through step 5. When you finish your phone call, take the telephone handset receiver and hang it up. Make sure that the microphone tip is located approximately two fingers width from the corner of your mouth. Take the telephone handset out of the cradle and place it on the desktop.Īt this time, you should hear a dial tone in the headset earpiece STEP 4ĭial the desired phone number and have a conversation as normal. This is the small oblong shaped button on the side of the headset top. Put the headset on and press the call control button located on the side of the earpiece. Now that your headset is setup, here's some step-by-step instructions on how to use it to make a phone call. ![]() Contact us today for assistance in locating the correct remote call answer device. NOTE: If you would like to answer your phone calls when away from your desk, you’ll need an optional Handset Lifter or Electronic Hookswitch Cable (EHS Cable). Place the telephone handset into the cradle of the telephone, (hang up the phone). Plug the telephone handset coil cord into the square box in the middle of the telephone interface cable. Plug the big end into the Plantronics C052 charging base and plug the other end into the HANDSET port of your desk phone. Included with your Plantronics headset is a phone cord. Unplug your telephone handset from the base of your phone. Place the wireless headset earpiece into the charging cradle and allow it to charge for a minimum of twenty (20) minutes. Plug the other end into the back of your C052 charging base as shown. STEP 1 Locate the AC Power Adapter and plug it into your wall power outlet. Most phones require you to stay on setting A. On the bottom of your charging base is a microphone and speaker adjustment and an A-G compatibility switch. See if your headset starts working now and if not, contact usDownload C052 Manual BASE AND HEADSET BUTTONS After the headset is updated, restart your computer.ĥ. If there's an update available, update the headset.Ĥ. Make sure the USB cable is plugged in and once the Plantronics Hub is downloaded you should have a "Notifications" tab. Unplug the AC power from the charging base. See if your headset starts working now and if not, contact us.ġ. After the headset is updated, restart your computer.ħ. If there's an update available, update the headset.Ħ. ![]() Wait 10 seconds then replug the AC power and battery back in.ĥ. Plantronics Savi W700 Series Reset Plantronics Savi W740 and W745ģ. If you have a voip phone, power off the phone for 10 seconds, then plug it back in (If you don't have a voip phone skip this step). Unplug the AC power from the charging base and let it sit for 10 seconds, then replug it back in.Ģ. After your phone is rebooted, plug the AC power and battery back in like normal and see if that fixes what you're experiencing. If you have a voip phone, power off the phone for 10 seconds, then plug it back in (If you don't have a voip phone skip this step).ģ. Remove the battery from your earpiece (If you don't know where your battery is located, click here)ģ. Unplug the AC power from the charging base.Ģ. Other helpful wireless office headset reset guides Plantronics CS500 Series Reset Plantronics CS540 (C054) Resetġ. This should help get your Plantronics headset working again! If not, contact us and we'd be happy to help. Whether your Plantronics wireless headset has static, no longer turns on or all of a sudden stopped working, scroll down and find the model of Plantronics headset and follow the reset guide. ![]()
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